by Scott & Carol Seibert 2002 U320 36′ 6/21/13
Extend awning until arms are slightly past horizontal position. Use the motor manual awning extension switch in the control box to do this. There is a black cap with 4 screws on the end of the arm where an extension comes out. This is the arm seal. Turn the 4 screws counterclockwise (loosen) for 2 revolutions (DO NOT REMOVE SCREWS AS THEY ARE A BUGGER TO GET BACK IN). Tap black cap away from an arm on the screws – maybe 1/8th of an inch. If there is water in the arm it will flow out between the arm and black cap.
Retighten screws, retract awning using the same switch and operate as usual. Jimmy says that this should be done on occasion. I asked how often. He said it largely depends on the amount of rain that has fallen but suggests once every three to four months. Keep in mind that there is a timer built into the control box to eliminate overuse.
If the awning will not retract after this procedure, reset the unit by turning it off then on. The bottom switch in the control box is the on/off switch. The owner of Zip Dee said they built that timing control due to many people running the awing out and in numerous times that the motor in the awning burnt out. Idiot proof.
Jim added that one of the greatest causes of arm failure is the build-up of water in an arm that is not drained. The black cap is a seal but water tends to find a way in. He also suggests, normal maintenance, to use 3 in one oil, to lube the arm. You will find a hex bolt head on the main arm. Remove the bolt and put oil in a hole until it starts to flow out. Replace hex head bolt. I think I have listed accurately the procedure. If in doubt call Jimmy in Elk Grove, IL for details. He is a great guy and will answer any questions you may have.